Campaign Manager – Retail Media – Hyderabad

• An understanding of ecommerce marketplaces or similar analytical, business, or marketing role.
• Strong attention to detail with the ability to manage high volumes of requests in an error-free and efficient manner.
• Excellent organizational skills and a self-starter with the ability to meet deadlines and balance competitive priorities.
• The ability to communicate effectively both verbally and in writing.
• Intermediate to advanced knowledge and skills in Microsoft Excel and PowerPoint and the ability to manage large datasets.
• Proven experience in an analytical role that includes understanding technical specifications and technical execution.
• Experience with process development, prioritization and cross-functional collaboration.
• The ability to analyze trends and perform audits to understand client issues and communicate to the appropriate team member.

Technical Account Manager – Hyderabad

• Troubleshoot issues on all pre-production and live campaigns on the Ad server level as well as the page level.
• Assisting the team with technical queries and training them on the technical aspects.
• Analysis of the client’s website in order to check page speed and Ad load time to provide the recommendations to client.
• Working on customized creative templates to deliver high-impact ads and native ads.
• Setting up a test environment to test different types of issues.
• Ad server tag customization and testing.
• Documenting all the troubleshooting issues as a case study.
• Flawlessly traffic and launch direct sales and programmatic digital advertising campaigns on time.
• Manage live campaigns, including programmatic, by analyzing performance daily and making optimizations in ad servers to ensure fulfilment and maximize yield.
• Monitor 3rd party ad server delivery and work with 3rd party vendors to resolve reporting discrepancies.
• Provide campaign performance and trafficking updates.
• Track campaigns’ workflow by maintaining status documents.
• Investigate, troubleshoot and provide feedback for campaign delivery issues; such as under-pacing, reporting discrepancies, and technical issues; to sales, clients and technology vendors.
• Identify operational workflow enhancements and help instil best practices related to trafficking, campaign management, and programmatic across the Digital Advertising Operations team.

• Knowledge of Publisher side operations (GAM, FreeWheel, SpringServe), Advertiser side operations, SSPs, DSPs, Tag management platforms (GTM, Adobe Launch, Tealium etc.), Perbid and header bidding setup.
• Strong grip on display, video, In App and OTT implementation, trafficking and troubleshooting.
• Ability to address the technical questions from the team members working on different clients.
• Ability to translate complex technical concepts to non-technical audiences.
• Ability to work in a dynamic, research-oriented group with several ongoing projects.
• Knowledge of developer tools in different browsers.
• Troubleshooting the issues using web debugging proxy tools such as Charles, Fiddler, etc.
• Knowledge of utilizing web analytics tools to analyze website performance.
• Knowledge of HTML, CSS, JavaScript and other web development languages.
• Ability to document all the troubleshooting cases worked on as a case study.
• Knowledge of working with CMS platforms is a plus.

• Highly motivated and willing to work closely within a team structure.
• Able to problem solve, prioritize tasks, multitask and manage time effectively.
• Detail-oriented with an analytical approach to achieving objectives.
• Exceptional communication skills – both written and presentation.

Campaign Manager – Publisher – Hyderabad

• Work with onshore team to ensure delivery of campaigns.
• Executes day to day production tasks (campaign set up, launch, tracking & optimization).
• Troubleshoot and resolve ad-serving/campaign pacing issues.
• Provide screenshot decks.
• Provide Ad Hoc/weekly reporting and post campaign wrap up data.

• 1+ years of experience in an AdOps campaign management/support role in the advertising/online media space (video ad experience a strong plus).
• Experience with Google Ad Manager, FreeWheel or similar ad serving solution is a strong plus.
• Experience with Operative, a strong plus.
• Knowledge of PG and PMP.
• Must be able to multitask, work well under pressure and excel in a fast-paced, high-energy environment.
• Excellent verbal, written and MS Office (Word, Excel, PowerPoint) skills.
• Teamwork and interpersonal skills. Trustworthy and dependable.
• Excellent attention to detail.
• Able to set high standards and hold yourself accountable.

Search Campaign Manager – Hyderabad

• Demonstrates effective, clear and professional written and oral communication.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Provides prompt and efficient service to Customers and Account Managers including the appropriate escalation of Customer's issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Liaise with other departments and teams as required to resolve Customer issues and questions.

• Excellent written and verbal communication skills.
• Minimum BA/BS/Bachelor’s degree with a strong academic record.
• Minimum 1 or 2 years of strong technical troubleshooting experience using online advertising/analytics products or hardware troubleshooting products.

• Experience in supporting Advertising products like AdWords (Search, Display, Shopping, Mobile), Google Analytics, with in-depth knowledge of various online advertising models (Search, Display, Shopping, Mobile, Video etc).
• Basic HTML knowledge and understanding.
• Strong customer service skills, including the ability to make decisions based on the best interests of the customers.
• Analytical mindset, with the ability to recommend internal process improvements and to identify the information required for appropriate troubleshooting.
• Highly responsible and productive under time pressure and able to prioritize high volumes of work.

Platform Support – Associate – Hyderabad

• 4+ years of hands-on experience managing paid search campaigns from planning and execution to optimization and reporting.
• Well-versed in paid search keyword research, ad copy buildouts, automated bid strategy, copy and landing page test development, as well as all other daily optimization tactics.
• Strong working knowledge in keyword match type (Exact, Phrase and Broad), Responsive Search Ads, SQR review, auction insights report, and validating recommendations tab from Google Ads UI.
• Experience managing B2C and B2B acquisition campaigns and had proven success driving campaign performance efficiency.
• Strong ability to monitor campaign performance based on goal/KPI, identify issues, and propose ideas for optimizations.
• Ability to write performance insights, identifying trends and analyze the drivers behind those and opportunities to optimize.

• Proficient in Google Ads and Bing Ads. Use it daily in previous jobs and familiar with SA360 bulk sheet creation and upload troubleshoot.
• Proficient in both Excel and PPT; Well versed in pivot table, pivot chart, vlookup, conditional formatting.
• Basic knowledge in tracking/floodlight tagging.

• Extremely strong attention to details, proactive in QA his/her own work before delivery, and able to follow instructions with great accuracy.
• Ability to meet deadlines and ask questions in a timely and proactive manner to prevent delay in deliverables.
• Strong communication skills both in writing and verbal; willing to take feedback and take immediate action on it.
• Supervisor experienced preferred, to be able to coach and train junior members to ensure quality deliverable.

Demand Campaign Manager – Hyderabad

• The Campaign Manager will be responsible for the day-to-day management of programmatic campaigns, meeting performance goals, exceeding client expectations, tracking projects.
• Experience in end to end campaign management includes trafficking, optimization and reporting is required.
• This includes programmatic display media, video, mobile & Native campaigns.
• An ideal candidate is data-driven, detail-oriented, a creative problem solver, and is a self-starter who is excited to work in a rapidly changing industry.
• The candidate has experience with one or more DSPs like DV360, The Trade Desk, MediaMath, & Amobee.
• Responsible for overseeing campaign pacing & performance of campaigns.
• Proactively communicating with Account managers and provide timely update on campaign status.
• Leverage first-party and third-party data for targeting and insights.

• Minimum 5 Years of experience in campaign management experience and hands-on knowledge on top ad networks is a must.
• Proficient in multiple DSP’s and extensive knowledge of the RTB and wider programmatic landscape.
• Should have experience on MediaMath and able to manage high budget (1M) campaigns.
• DV360 and Other relevant certifications are a plus.
• Excellent communication and writing skills – working across the team, within the wider agency, with clients and media owners.
• Strong analytical mindset on Reporting and hands-on experience in Excel is preferred.

Creative Designer – Hyderabad

• Continually inspire our clients and the creative industry by creating or co-creating game-changing ideas that shape the future of advertising.
• Develop strategies and creative ideas that transform our client's business.
• Roll up sleeves in flat creative organization to lead projects end-to-end - insights, strategy, concept, executions, pitch, production.
• Lead brand and business strategy discussions to uncover business needs and creative opportunities.
• Uncover brand and consumer insights to inform creative direction and help businesses connect with people in meaningful ways.
• Develop holistic creative solutions (Meta, Google, Amazon, TikTok, etc) that drive the key business goals of our top clients.
• Partner with other Creative Analytics teams, Sales partners, Product, Engineering, and external agencies to make your and their ideas shine.
• Be a thought leader on how mobile technology is fundamentally changing consumer behavior and brand marketing.
• Possess a strong passion for understanding people and deep desire to uncover new consumer behavior across various industries and platforms.
• Continually seek opportunities to increase customer satisfaction and deepen client relationships.
• Package and share learnings - the wins and the misses - scaling your work beyond a single campaign or advertiser.

• 5+ years in advertising, brand marketing, or related field.
• Design, Art Direction, or Copywriting experience.
• Strong creative ideation, storytelling, and presentation abilities.
• Experience developing digitally-driven creative campaigns.
• Innate curiosity and passion for understanding consumers.
• Ability to collaborate and influence at all levels.
• Data analysis skills to uncover insights.
• Desire to experiment and iterate on creative solutions.
• Knowledge of brand and performance marketing best practices.
• Experience translating data into meaningful insights that inform creative decisions.
• Outstanding communication skills.

Campaign Manager Social – Hyderabad

• Build, monitor and optimize campaign performance on the required social media platforms.
• Develop, implement and manage social media strategies.
• Measure the success of campaigns and provide scheduled reporting & analytics.
• Troubleshoot and fix campaign setups and performance issues.
• Work closely with the other team members to meet client goals.
• Keep pace with social media industry trends and developments.

• Passionate about social media platforms and campaigns.
• Ability to think creatively, identify and resolve campaign issues.
• Attention to detail and effective multi-tasking in a deadline driven environment.

• 3+ years of experience directly managing social media campaigns on platforms like Facebook, Twitter and LinkedIn in particular.
• Proficient in MS Excel, PowerPoint, and Word.
• Experienced in website analysis by using tools like Google Analytics etc.,
• Desired: Basic knowledge of HTML/CSS, WordPress, and website administration.

Social Media Campaign Manager – Hyderabad

What to expect at MediaMint? 
We love people who define their surroundings and who are constantly looking to learn new things. We value honesty and integrity above all. We love people that are honest, self-aware, and are intent on bettering themselves each day. If you love growth - professional and personal, then MediaMint is most likely the place for you!

Where MediaMint is headed to? 
MediaMint is headed towards being the strategic and transformative operating partner for media and technology companies worldwide. With a portfolio of clients that are market leaders in their respective fields - OTT video streaming platforms, digital publishing, advertising agencies, and software, MediaMint is uniquely positioned for exponential growth in the next 3-5 years. With our constant endeavor to create value for our clients, our service offerings have increased significantly in the last 24 months and our partners have been relying on us to execute functions higher up the value chain.

Key Responsibilities:

• Build, monitor and optimize campaign performance on the required social media platforms
• Develop, implement and manage social media strategies
• Measure the success of campaigns and provide scheduled reporting & analytics
• Troubleshoot and fix campaign setups and performance issues
• Work closely with the other team members to meet client goals
• Keep pace with social media industry trends and development

Required Proficiencies:

• Passionate about social media platforms and campaigns
• Ability to think creatively, identify and resolve campaign issues
• Attention to detail and effective multi-tasking in a deadline driven environment

Required Qualifications:

• 3+ years of experience directly managing social media campaigns on platforms like Facebook, Twitter and LinkedIn in particular
• Proficient in MS Excel, PowerPoint, and Word
• Experienced in website analysis by using tools like Google Analytics etc.,
• Desired: Basic knowledge of HTML/CSS, WordPress, and website administration

Technical Account Manager – Hyderabad

What to expect at MediaMint? 
We love people who define their surroundings and who are constantly looking to learn new things. We value honesty and integrity above all. We love people that are honest, self-aware, and are intent on bettering themselves each day. If you love growth - professional and personal, then MediaMint is most likely the place for you!

Where MediaMint is headed to? 
MediaMint is headed towards being the strategic and transformative operating partner for media and technology companies worldwide. With a portfolio of clients that are market leaders in their respective fields - OTT video streaming platforms, digital publishing, advertising agencies, and software, MediaMint is uniquely positioned for exponential growth in the next 3-5 years. With our constant endeavor to create value for our clients, our service offerings have increased significantly in the last 24 months and our partners have been relying on us to execute functions higher up the value chain.

Job Brief:
This role will be responsible for executing all ad trafficking for all programmatic and display media and monitoring their delivery across ad exchanges, publishers and networks. He/she will also be responsible for all media tracking and tagging set up, monitoring, and trouble-shooting in GTM and Google Analytics, as well as performing audits and communicating those findings to clients.

Responsibilities:

• Expertise in Tag Management tools like GTM & Tealium
• Understanding of Tags, Triggers & Variables, Data Layers & Event tracking
• Process knowledge on how to create conversion pixels in different platforms (TTD, DV 360, Dstillery, MediaMath, Google Ads, Facebook, Pinterest, Snapchat Bing, etc..) and how to implement them in GTM
• Understanding of 1 or more debugger tools. Should validate and debug implementations using GTM debugger
• Proficiency in the advanced configuration and implementation of conversion pixels in GTM
• Creative management tools, troubleshooting 3rd party reporting discrepancies and testing rich media creatives
• Experience troubleshooting ad tags utilizing various development tools
• Good Knowledge on QA'ing the conversion pixels on Staging and production sites
• Google Support roles are preferred
• GTM certification is a plus

Basic Qualifications:
Required Education and Experience:

• Bachelor’s Degree or equivalent combination of education and experience
• At least 4+ years of experience in similar role
• Understanding of digital advertising and channel capabilities, especially from a reporting standpoint
• Expertise with Google Marketing Platform (CM, GTM, Google Analytics, etc)
• Familiarity with HTML, HTML5, JavaScript, Flash, as it pertains to Advertising Operations
• Experience troubleshooting ad tags utilizing various development tools
• Experience with media technologies, real time bidding, ad exchanges, and 3rd party ad servers

Expected Competencies:

• Creative problem solving and a strong attention to detail
• Excellent communication skills
• Able to maintain accuracy and meet deadlines in high-volume crunch periods

Campaign Manager – Team Lead – Hyderabad

What to expect at MediaMint? 
We love people who define their surroundings and who are constantly looking to learn new things. We value honesty and integrity above all. We love people that are honest, self-aware, and are intent on bettering themselves each day. If you love growth - professional and personal, then MediaMint is most likely the place for you!

Where MediaMint is headed to? 
MediaMint is headed towards being the strategic and transformative operating partner for media and technology companies worldwide. With a portfolio of clients that are market leaders in their respective fields - OTT video streaming platforms, digital publishing, advertising agencies, and software, MediaMint is uniquely positioned for exponential growth in the next 3-5 years. With our constant endeavor to create value for our clients, our service offerings have increased significantly in the last 24 months and our partners have been relying on us to execute functions higher up the value chain.

Responsibilities:

• Leading their media team to be accountable, collaborative partners to our client and the rest of the organization.
• Managing the team through change, setting the team up to be successful and being supportive as they grow.
• Oversee workflow and project plans to ensure deadlines are met and quality of work is high.
• Oversee scope of work and identify resource needs to deliver on project plans.
• Overseeing our client’s Amazon media campaigns (search and display), delivering world class results, strategy and customer service.
• Success in this role is dependent on great collaboration with and understanding of both the Amazon facing media specialist and the client facing services specialist.
• Navigate complex enterprise systems to coordinate internal and client stakeholders for time sensitive key decision making.
• Attend all media-related calls and in-person client meetings to ensure visibility into all media activity.
• The TL would then adequately delegate tasks to themselves and team members accordingly.
• Actively engaging in company culture and leadership, driving a fun, positive, virtual work environment that is scalable, collaborative and results oriented.

Additional responsibilities:

•  Have a thorough understanding of ecommerce and retail fundamentals to understand the how promotions fuels growth on different online retailer platforms
• Manage promotional budgets for multiple clients (20+)
• Cultivate relationships with clients via email, phone calls, meetings, and presentations, sharing best practices and recommendations

Qualifications:

•  5+ years experience in media and advertising
• Media agency experience with clients of varying budgets, sophistication & product categories, preferably enterprise level clients
• Experience managing people, preferably a team dedicated to a single enterprise-level client - development, growth & leadership
• Amazon search and display advertising campaign management experience
• Product experience - particularly CPG
• Proven track record for delivering results and rising to overcome challenges, both known and unforeseen
• Experience with eCommerce channels (Amazon, Instacart, Kroger, Walmart, etc)
• Paid search experience on multiple platforms
• Programmatic display knowledge preferred
• Successful client/account management experience, including providing thought leadership on campaign strategies
• Detail-oriented with strong organizational and project management skills
• Demonstrated experience as an effective team member with strong communications skills, reliability/integrity/maturity, and ability to self-start
• Must be comfortable with the learning curve/constant change that comes with operating in a fast-moving,
  ever-changing world of eCommerce
• Comfortable in spreadsheets and doing analysis
• We operate on G-Suite (Gmail, G-Drive, Sheets, Presentations, Calendar, Drawings, etc); experience using G-Suite is a plus.

Sales Planner – Hyderabad

What to expect at MediaMint?
We love people who define their surroundings and who are constantly looking to learn new things. We value honesty and integrity above all. We love people that are honest, self-aware and are intent on bettering themselves each day. If you love growth - professional and personal, then MediaMint is most likely the place for you!

Where MediaMint is headed to?
MediaMint is headed towards being the strategic and transformative operating partner for media and technology companies worldwide. With a portfolio of clients that are market leaders in their respective fields - OTT video streaming platforms, digital publishing, advertising agencies and software, MediaMint is uniquely positioned for exponential growth in the next 3-5 years. With our constant endeavor to create value for our clients, our service offerings have increased significantly in the last 24 months and our partners have been relying on us to execute
functions higher up the value chain.

Job Description:
Clients Ad Sales’ Revenue Management division is seeking a Sales Planner to join our dynamic Planning team! For this role, we're looking for a highly detail oriented and organized individual. Are you someone who displays a dedication to learn and grow in a high energy environment? We are looking for a strong communicator who has the ability to build and maintain impactful relationships, both internally and externally. If you are looking for an exciting opportunity in a results-based, fun, sales environment, this opportunity may be the next move for you!

Responsibilities:

• Support a dedicated book(s) of business, managing the RFP process from proposal generation to order entry across assigned Disney brands and business verticals
• Partner internally with Sales and Revenue Management to implement packaging and pricing strategy, as defined by Revenue Management ratecards and guidelines
• Maintain the pipeline in collaboration with your Sales team
• Execute budget revisions including incremental spend, optimizations, makegoods, and cancellations
• Collaborate with various departments, such as Ad Ops, Inventory Analytics, Streaming Solutions and Measurement Solutions to help fulfill a variety of client requests and aid Sales in their proposals
• Partner closely with the Ad Ops team to execute campaigns, maximize delivery against contracted goals, and address client reporting needs
• Collaborate with the Finance team to assist with the billing process
• Communicate effectively with agency contacts to address RFP deliverables and ad hoc requests
• Identify areas for improvement within the pre-sale process and recommend solutions to drive operational efficiencies
• As needed, assist in the preparation and follow-up for client meetings, including the review of industry and account-specific information

Qualifications:

• 1-2 years prior work experience; media planning and/or buying experience a plus
• An excitement to work in a collaborative Ad Sales team environment
• A positive demeanor and approach when handling day-to-day tasks
• An ability to effectively problem-solve and multi-task
• Comfortable working in Night shift(EST/PST)
• Strong attention to detail and robust organizational skills
• Excellent verbal and written communication skills
• Experience working across Microsoft Suite, with proficiency in Excel and PowerPoint required
• Being adaptable and flexible, should be client facing
• Embodies an eager-to-learn attitude with a drive to take on new responsibilities
• Familiarity of Operative One and TV landscape is beneficial

Media Planner – Hyderabad

What to expect at MediaMint?
We love people who define their surroundings and who are constantly looking to learn new things. We value honesty and integrity above all. We love people that are honest, self-aware and are intent on bettering themselves each day. If you love growth - professional and personal, then MediaMint is most likely the place for you!

Where MediaMint is headed to?
MediaMint is headed towards being the strategic and transformative operating partner for media and technology companies worldwide. With a portfolio of clients that are market leaders in their respective fields - OTT video streaming platforms, digital publishing, advertising agencies and software, MediaMint is uniquely positioned for exponential growth in the next 3-5 years. With our constant endeavor to create value for our clients, our service offerings have increased significantly in the last 24 months and our partners have been relying on us to execute
functions higher up the value chain.

Responsibilities:

• Understanding publisher inventory products across geographies
• Determining the most effective media mix for digital ads
• Selecting research methods appropriate to predefined client criteria
• Excellent interpersonal and communication skills
• Creating media and financial plans
• Analyzing and interpreting data
• An analytical mind with an aptitude for statistics and math
• Flexible with night shifts

Account Optimizer – Hyderabad

What to expect at MediaMint? 

We love people who define their surroundings and who are constantly looking to learn new things. We value honesty and integrity above all. We love people that are honest, self-aware and are intent on bettering  themselves each day. If you love growth - professional and personal, then MediaMint is most likely the place for you! 

Where MediaMint is headed to? 

MediaMint is headed towards being the strategic and transformative operating partner for media and  technology companies worldwide. With a portfolio of clients that are market leaders in their respective fields  - OTT video streaming platforms, digital publishing, advertising agencies and software, MediaMint is uniquely  positioned for exponential growth in the next 3-5 years. With our constant endeavor to create value for our  clients, our service offerings have increased significantly in the last 24 months and our partners have been  relying on us to execute functions higher up the value chain. 

Role & Responsibilities: 

∙ Actively seek to foster the client relationship through effective communication and expectation setting ∙ Strategize, implement and manage online ad campaigns for advertisers across multiple verticals ∙ Strive for 100% quality execution with regard to campaigns through quality assurance and testing ∙

Ensure that campaigns are 

▪ On schedule to spend allocated budgets (Pacing) 

▪ Consistently progressing towards meeting KPIs (Performance) 

▪ Manage campaign calendar through the entire flight to set predefined cadences for delivering  Optimizations 

∙ Optimize campaigns at different levels 

• Bid/Budget optimizations 
• Targeting optimizations
• Language 
  • Age 
  • Gender 
  • Location 
  • Device 

▪ Category level recommendations 

▪ Keyword optimizations 

▪ Suggesting campaign restructure if applicable 

∙ Provide data driven recommendations to improve KPIs 

∙ Troubleshoot any platform/tool related issues pertaining to ad serving/delivery ∙ Perform audience creation, data management, and data troubleshooting 

∙ Suggest on campaign process, proprietary tools, and custom applications 

∙ Manage and maintain campaign documentation

Skills Required: 

• 2+ years related full-time experience, preferably within a digital agency or client services environment ∙ Proven skills in digital campaign management including processing, trafficking and monitoring  performance against SLAs and KPIs 
• Team player with the ability to work cross-functionally (client services and technical services) in driving  client success 
• Excellent written and verbal communication skills with the ability to work in a fast-paced environment ∙ High levels of attention to detail and ability to organize and prioritize assignments 
• Go-getter with exceptional problem solving skills to proactively identify potential issues, troubleshoot and  resolve them quickly 
• Ability to prioritize work independently and demonstrate a willingness to be flexible and versatile in the  production role, proactively addressing changes in client demands 
• Very strong interpersonal communication and client facing skills 
• Critical thinking and decision making ability 
• High attention to detail with the ability to produce flawless work in rapid succession  
• Must be willing to work in a 24/7 support team with rotating shifts and week offs 

Engagement Lead

What to expect at MediaMint?
We love people who define their surroundings and who are constantly looking to learn new things. We value
honesty and integrity above all. We love people that are honest, self-aware and are intent on bettering themselves
each day. If you love growth - professional and personal, then MediaMint is most likely the place for you!

Where MediaMint is headed to?
MediaMint is headed towards being the strategic and transformative operating partner for media and technology
companies worldwide. With a portfolio of clients that are market leaders in their respective fields - OTT video
streaming platforms, digital publishing, advertising agencies and software, MediaMint is uniquely positioned for
exponential growth in the next 3-5 years. With our constant endeavor to create value for our clients, our service
offerings have increased significantly in the last 24 months and our partners have been relying on us to execute
functions higher up the value chain.

Job Description:
MediaMint is looking for a dynamic professional to join our growing client engagement vertical. The role entails
integrating MediaMint’s operational structure with client objectives by understanding the business needs, creating
an effective onboarding strategy, infusing collaboration with the technical and operational teams, identifying key
growth opportunities and driving operational efficiency to global clients that run across multiple locations. The ideal
candidate would also be able to anticipate evolving partner needs, proactively manage expectations and provide
solutions that will help the partner’s business. This position has a competitive salary, bonus structure and other
company-related benefits.

Here is how you will be Eligible:

• 4 – 7 years of experience in a role that requires managing client expectations from offshore centers.
• Strong critical thinking skills with the ability to think on your feet to find creative solutions.
• Proven problem-solving abilities. Should be able to give specific examples during the interview process
• Excellent verbal and written communication skills with sensitivity to different cultures
• Willingness to travel to different partner offices in US, Europe and Asia • Understanding of digital
  media or advertising is not required but a huge plus.
• MBA degree is preferred.
• Excellent presentation skills using Microsoft PPT or Google Slides.

Responsibilities:

• Identify client needs across various practices and involve the necessary operational and technical resources to ramp up clients effectively.
• Work with the data analytics and insights group within the team to identify the right performance management metrics and dashboards Find areas of operational efficiencies through automation and smart work processes
• Elicit feedback from clients to pass onto the operational teams to ensure expectations are always with the project goals.
• Evaluate partners operational and leadership structure, and establish the right cadence on both ends to ensure a successful engagement.
• Take an analytical approach based on performance metrics and qualitative feedback
• Handle client escalations and be able to find resolutions to ensure long-term success. Uncover additional opportunities along with the business heads and BD teams through smart client interactions.